
Frequently Asked Questions
Have your social worker, case manager, or care coordinator contact us to get the process started. All of our furniture recipients are referred by a partnering agency. We work directly with social and community agencies to coordinate every delivery. If you do not have representative, check out our list of partnering agencies.
Please note: Contacting our office will only delay your process, as Happy Home Furniture Bank is unable to determine or recommend an agency.
Check out our list of accepted items and schedule a pick up online or call 502-473-5993 to schedule a pick up. We do ask for a $50 gas donation upon pick up. You can also drop off donations at our warehouse – 252C America Place Dr, Jeffersonville, IN 47130. Please call ahead to set up a drop-off time.
We accept household items like dishes, bowls, glasses, utensils, pots/pans, bakeware and bedding. Please see a complete list of items here.
It’s easy! Just schedule a furniture pick up online or call 502-473-5993 during business hours and we can add your donation to our pick up schedule.
We pick up furniture all around the Southern Indiana and Metro Louisville areas.
There are a few ways to volunteer in Happy Home Furniture Bank. You can visit our volunteer page and reach out to volunteer@happyhomefb.org
When you come to volunteer at the warehouse you can expect to do any of the following:
Unpack and organize household goods donations (e.g. dishes, linens, and home decor)
Sort, organize, and add donations to shelves
Pack “dish boxes” filled with dishes, cups, utensils, etc
Pack “cooking boxes” filled with pots, pans, bakeware, and cooking utensils
Pack “linen bags” filled with full linen sets
Fold and sort clean linens
Test and clean small appliances (e.g. toasters, coffee makers, and lamps)
Feel free to park in one in the marked parking spots across from our main entrance.
Our address is 252C America Place, Jeffersonville, Indiana 47130.
Please wear comfortable clothes and closed-toe shoes (no sandals or flip-flops). Keep in mind our warehouse does not have air conditioning, so it is quite warm during the summer. It is recommended that volunteers dress in layers when helping during the chilly winter weather.
Bring a water bottle, snacks or a lunch.
252C America Place Drive
Jeffersonville, IN 47130
Your donations enable us to furnish more homes of people in our community who are starting over from devastating circumstances. Simply fill out this quick donation form. Thanks for your generosity!
Need anything the day of your volunteer event? Having trouble finding us? Give us a call at 502-473-5993.
It’s easy! Just sign up on our home page to subscribe to our monthly newsletter so you can get the latest news and updates.
We’re excited that you want to be a partner!
Choose one of the following:
Complete our online form
Email christy@happyhomefb.org
Call 502-473-5993
Sorry, we don’t accept furniture with a stain or tear. We want to make sure we deliver gently used furniture to people in need. Our goal is to provide furnishings that help build confidence and dignity with each furniture delivery.
Honestly, it comes down to liability. Happy Home Furniture Bank isn't a moving company so our insurance doesn't cover us as such. Please place your items on a porch, in the garage, or anywhere outside of the home. (Tax deductible pickup fee: $50)
If this is not an option, we work do with a team of independent delivery/pickup drivers that are able to enter your home or apartment to pickup your donation. However, the tax deductible pick up fee for this extra service starts at $150 per pickup.
Needs fluctuate depending on inventory, but we are always in great need of cash donations, volunteers, Partner Agencies, beds, new mattresses, sofas, and dressers.
Yes. We accept new, unused mattresses, only.
Thanks for your interest in sponsoring Kentuckiana’s only furniture bank. Please email our founder and Executive Director, Christy Spence at christy@happyhomefb.org or call 502-473-5993 for more information.

