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Frequently Asked Questions

  • How do I donate furniture?
    Check out our list of accepted items and schedule a pick up online or call 502-473-5993 to schedule a pick up. We do ask for a $50 gas donation upon pick up. You can also drop off donations at our warehouse – 252C America Place Dr, Jeffersonville, IN 47130. Please call ahead to set up a drop-off time.
  • I need furniture. How do I get furniture?
    All of our furniture recipients are referred by a partnering agency. Check out our list of partnering agencies.
  • What furniture do you take?
    See list of acceptable donation items.
  • How do I schedule a furniture pick up?
    It’s easy! Just schedule a furniture pick up online or call 502-473-5993 during business hours and we can add your donation to our pick up schedule.
  • How do I volunteer with Happy Home Furniture Bank?
    There are a few ways to volunteer in Happy Home Furniture Bank. You can visit our volunteer page and reach out to
  • Where do you pick up furniture from?
    We pick up furniture all around the Southern Indiana and Metro Louisville areas.
  • I represent an agency. How do I become a partner?
    We’re excited that you want to be a partner! Choose one of the following: Complete our online form Email Call 502-473-5993
  • What types of furniture and household items do you take?
    We accept household items like dishes, bowls, glasses, utensils, pots/pans, bakeware and bedding. Please see a complete list of items here.
  • What is your address?
    252C America Place Drive Jeffersonville, IN 47130
  • How do I subscribe to your newsletter?
    It’s easy! Just sign up on our home page to subscribe to our monthly newsletter so you can get the latest news and updates.
  • How do I make a donation?
    Your donations enable us to furnish more homes of people in our community who are starting over from devastating circumstances. Simply fill out this quick donation form. Thanks for your generosity!
  • How do I become a corporate sponsor?
    Thanks for your interest in sponsoring Kentuckiana’s only furniture bank. Please email or call 502-473-5993 for more information.
  • What is Happy Home Furniture Bank’s biggest need?
    Needs fluctuate depending on inventory, but we are always in great need of cash donations, volunteers, Partner Agencies, beds, new mattresses, sofas, and dressers.
  • Do you accept mattresses?
    Yes. We accept new, unused mattresses, only.
  • What if my furniture has a stain or tear?
    Sorry, we don’t accept furniture with a stain or tear. We want to make sure we deliver gently used furniture to people in need. Our goal is to provide furnishings that help build confidence and dignity with each furniture delivery.
  • Why does my furniture need to be outside for pick up?
    Due to our current COVID-19 policies, our pickups are NO CONTACT, meaning we are not going into homes at all to pick up furniture. Please place your items on a porch, in the garage, or anywhere outside of the home.

Questions About Becoming A Partnering Agency

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